Treford Africa
Treford Africa

Product Marketing Masterclass

Effective ways to track and analyze Customer feedback

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Date
February 15, 2024
Time
5:00 pm W.A.T

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About this Masterclass

Problem Statement:

In today’s highly competitive business landscape, product marketers face the challenge of effectively tracking and analyzing customer feedback and sentiments. With an increasing number of communication channels, such as social media, online reviews, and customer surveys, obtaining valuable insights from customer opinions has become more complex. The absence of a streamlined and comprehensive approach to customer feedback analysis hinders product marketers from gaining a deep understanding of customer sentiments, preferences, and concerns. This lack of insight can lead to missed opportunities for product improvement, customer satisfaction enhancement, and strategic decision-making.

 

Learning Outcomes:

Upon completion of the class, you should be able to:
  1. Implement Robust Feedback Collection Strategies
  2. Establish a Centralized Feedback Management System
  3. Identify Trends and Patterns
  4. Generate Actionable Insights for Product Improvement
  5. Monitor and Measure Customer Satisfaction Metrics
  6. Communicate Findings Effectively

Meet your Facilitator(s)

FACILITATOR IMG
Olumide Adaramoye
Lifecycle Marketing Manager
Olumide Adaramoye is a lifecycle marketing professional obsessed with building, optimizing and automating growth loops for b2b and b2c fintechs, SaaS, and DTC e-commerce. He enables product-led startups identify their most valuable demand and convert them into revenue generating customers while optimising for retention by creating personalised, delightful, shareable experiences using behavioural marketing automations. Olumide Adaramoye has been certified in different aspects of product growth and marketing by Google, Facebook, Product School, USA, Digify Africa, and the CXL Institute. When he's not designing lifecycle campaigns, Olumide leads conversations at GrowthHackers Africa: an online community of growth operators across different levels driving key business results for product-led companies in Africa. Olumide also empowers young tech professionals and early-stage founders with tips, resources, and guides they need to move from 0 to 1.

Register for masterclass

Full Name
Email
Phone Number
What do you do?
Masterclass expectations?

About this Masterclass

Problem Statement:

In today’s highly competitive business landscape, product marketers face the challenge of effectively tracking and analyzing customer feedback and sentiments. With an increasing number of communication channels, such as social media, online reviews, and customer surveys, obtaining valuable insights from customer opinions has become more complex. The absence of a streamlined and comprehensive approach to customer feedback analysis hinders product marketers from gaining a deep understanding of customer sentiments, preferences, and concerns. This lack of insight can lead to missed opportunities for product improvement, customer satisfaction enhancement, and strategic decision-making.

 

Learning Outcomes:

Upon completion of the class, you should be able to:
  1. Implement Robust Feedback Collection Strategies
  2. Establish a Centralized Feedback Management System
  3. Identify Trends and Patterns
  4. Generate Actionable Insights for Product Improvement
  5. Monitor and Measure Customer Satisfaction Metrics
  6. Communicate Findings Effectively
Register Now
Date
February 15, 2024
Time
5:00 pm W.A.T

Share Masterclass

Meet your Facilitator(s)

FACILITATOR IMG
Olumide Adaramoye
Lifecycle Marketing Manager
Olumide Adaramoye is a lifecycle marketing professional obsessed with building, optimizing and automating growth loops for b2b and b2c fintechs, SaaS, and DTC e-commerce. He enables product-led startups identify their most valuable demand and convert them into revenue generating customers while optimising for retention by creating personalised, delightful, shareable experiences using behavioural marketing automations. Olumide Adaramoye has been certified in different aspects of product growth and marketing by Google, Facebook, Product School, USA, Digify Africa, and the CXL Institute. When he's not designing lifecycle campaigns, Olumide leads conversations at GrowthHackers Africa: an online community of growth operators across different levels driving key business results for product-led companies in Africa. Olumide also empowers young tech professionals and early-stage founders with tips, resources, and guides they need to move from 0 to 1.

Register for masterclass

Full Name
Email
Phone Number
What do you do?
Masterclass expectations?